Texas Children's Hospital
The Challenge
Texas Children's has been relying on Omnicell technology since 1995 to support efficient medication management for its mother-baby and pediatric patient populations. As an innovative leader, Texas Children's sought the most advanced technology available in automated medication dispensing cabinets.
When it came time to upgrade, pharmacy leaders chose XT Automated Dispensing Cabinets to meet its growing needs for more accountability, efficiency, and safety in medication management. But with 256 cabinets across three campuses, it needed a streamlined way to make the conversion — without interrupting patient care.
The Solution
The hospital worked side by side with Omnicell to create an efficient conversion process that minimized downtime and allowed staff to seamlessly maintain patient care. The time to switch out one cabinet? A mere 20 minutes. Texas Children's began the conversion at one of its smaller satellite campuses and refined a five-step technical process: rolling up the new XT cabinet, destocking and removing the old cabinet from the server, bringing the XT cabinet online, restocking it with existing inventory, and installing the FlexLock Refrigerator Lock, Temperature Monitor, and external return bins.
"The biggest key was partnership — having the Omnicell team and techs right beside us and understanding our strategy," said Gee Mathen, Director of Pharmacy Clinical Applications and Technical Services.
The Impact
The XT cabinets received rave reviews from nurses. "It's been fantastic," said Gee Mathen. "Everybody else was asking, 'When do we get ours?' It's been positive across the board." The meticulously timed conversion process helped the hospital allocate the right resources and create on-time rollout schedules, completing the conversion across all three campuses with minimal disruption to patient care and pharmacy operations.
Visit Omnicell.com/XT to learn more today.