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John D. Archbold Memorial Hospital

Customer Profile

Archbold Medical Center is a 540-bed health system that includes four hospitals, three long-term care facilities, and four specialty clinics, with more than 2,500 employees.

Location
Thomasville, Georgia
Challenge
  • Drug supply chain issues
  • Lack of inventory visibility
  • Pharmacists isolated
Solution
  • Automation, starting with XT Anesthesia Workstation and Automated Dispensing Cabinets
  • Omnicell One intelligence solution
Impact
  • Saved $307,000 in first nine months
  • Switched from a defensive to offensive strategy
  • Increased inventory visibility, reduced waste, and improved shortage management
  • Enabling pharmacists to practice at the top of their license
  • Improved workflow efficiency for nursing

The Challenge

In 2010, it became apparent that weak points in the medication supply chain were strained and shortages were increasingly common. The lack of an inventory management and automation solution resulted in many lost hours tracking down medications. Manual processes, including "eyeball" medication inventory counting, led to inaccurate measurement of utilization. The staff at Archbold realized they needed clear insight into where every vial, drop, and capsule is located — so they could identify breaking points in the supply chain and mitigate them.

The Solution

Archbold began a strategic relationship with Omnicell and initially implemented hardware automation, including ADCs and the XT Anesthesia Workstation, a dispensing system for the operating room. One reason Archbold selected Omnicell was a shared vision for the future and direct engagement that led to a strong relationship — as the partnership grew, Archbold's feedback helped shape future programs and products offered by Omnicell.

As medication inventory management grew more complex, Archbold implemented Omnicell One, a tech-enabled service that aggregates data into the cloud and provides inventory visibility and optimization, closed loop workflows, and diversion management.

The Impact

Archbold pharmacy leaders noticed the benefits of Omnicell One almost immediately. Introducing automated medication inventory management made a significant difference, including savings of over $307,000 in the first nine months — with over $244,000 of that in Oncology departments alone. Omnicell One's workflow tool closed the loop on optimization recommendations and enabled pharmacy leaders to assess the impact of the changes.

By automating inventory management, Omnicell One helped Archbold progress further toward the Autonomous Pharmacy — replacing manual, error-prone activities with automated processes that are safer and more efficient. When Archbold faced budget cuts, their long-term plan with Omnicell started with automation as a defensive strategy but then evolved to an offensive strategy. "Better inventory insight opened the door for Archbold to achieve a more fully autonomous pharmacy," said Chris Newman, PharmD, MSHA, Vice President of Clinical Services.

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