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October 06, 2020

Omnicell Launches EnlivenHealth

Danny Sanchez
Vice President and General Manager, EnlivenHealth™

The COVID-19 pandemic has accelerated the digitization of nearly every aspect of healthcare service delivery, with providers, health plans and patients increasingly relying on digital-first technologies to stay healthy and safe. In today’s complicated world, where keeping in touch with your pharmacy customers is more challenging than ever, new patient communications and engagement tools are needed.

That’s why I’m excited to announce that today, Omnicell has launched EnlivenHealth™ — a robust, cloud-based suite of digital tools, including omnichannel communications and voice technology, to create a uniquely personalized experience for retail pharmacy patients and health plan members. Formerly known as Omnicell Population Health Solutions, EnlivenHealth provides proven Software as a Service (SaaS) technology solutions that measurably improve patient adherence, strengthen quality measures, and bolster retention while reducing costs.

Already deployed to nearly 30,000 retail pharmacies, the EnlivenHealth Patient Engagement Platform relies on data science and machine learning to generate consumer-friendly communications to enable retail pharmacies and health plans strengthen patient/member communications, streamline workflow (e.g., scheduling for immunizations and point-of-care testing), and improve satisfaction and retention.

EnlivenHealth has pioneered innovative technology, such as Medication Synchronization, (Med Sync), a system designed to align prescription refills to a single date each month to coincide with pharmacy visits. Med Sync has contributed to improved patient medication adherence, resulting in a nine percent direct reduction of medical costs from hospital admissions and emergency room visits as documented by a recent Harvard Study.

Other core solutions from EnlivenHealth include: our CareScheduler automated scheduling tool, Medication Therapy Management, Interactive Voice Response, Comprehensive Adherence Solutions, Opioid Mitigation Solution and Tailored Population Health Programs.

Omnicell and EnlivenHealth were built for today’s evolving healthcare landscape, which is why leading pharmacy brands and health plans have partnered with us to continually deliver innovative patient/member engagement and communications technologies that empower lifelong optimal health.

The mission of EnlivenHealth supports the journey to the Autonomous Pharmacy to create and leverage data intelligence, drive workflow automation, digitization, optimization and – of course — enable pharmacists to operate at the top of their license across all care settings. Visit us at to learn more.


The views and opinions expressed in this blog are those of the authors and do not necessarily reflect the official policy or position of any other agency, organization, employer or company. Assumptions made in the analysis are not reflective of the position of any entity other than the author(s). These views are always subject to change, revision, and rethinking at any time and may not be held in perpetuity.

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