Mercy Selects Omnicell to Automate and Digitize Medication Management

Leading Health System to Leverage Automation for Enhanced Efficiency and Safety in Central Pharmacy Operations and Clinical Care

Oct 17, 2019

Mountain View, California

Omnicell, Inc. (NASDAQ: OMCL), a leading provider of medication management solutions and adherence tools for health systems and pharmacies, today announced that Mercy, one of the top five U.S. health systems that serves Arkansas, Kansas, Missouri and Oklahoma, will support medication management across its service network through Omnicell automation and intelligence solutions.

Through this new ten-year, sole source agreement, Mercy will automate medication dispensing and storage in Central Pharmacy and streamline workflows in patient care. 

Omnicell is working with major health systems like Mercy as the company launches its vision of Autonomous Pharmacy, a roadmap to develop a zero error, fully automated medication management infrastructure. Leveraging automation, data intelligence, and expert services, the Autonomous Pharmacy will empower pharmacists, nurses, clinicians, and pharmacy staff to focus on patient and clinician satisfaction. 

“It’s been documented that pharmacists play a key role in supporting patient care, through activities like medication reconciliation and discharge management,” said Jon Lakamp, vice president of pharmacy at Mercy. “We need to identify opportunities to shift our pharmacy staff’s time from logistical tasks to playing a more active role in patient care. This will not only help increase their job satisfaction but will also help to positively impact patient care.”

“The ultimate goal of pharmacy operations is to ensure that medications are available to patients when they need them,” said Nhat Ngo, executive vice president of marketing, business development and strategy at Omnicell. “This new collaboration will elevate pharmacy staff from manual, outdated tasks to achieving greater efficiency across the medication management continuum, improving workflow and job satisfaction for their staff.”  

About Mercy

Mercy, named one of the top five large U.S. health systems from 2016 to 2019 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, 900 physician practices and outpatient facilities, 45,000 co-workers and 2,400 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.