Privacy Policy

Omnicell Privacy Policy

Last Updated: May 23, 2018

This privacy policy ("Policy") explains how your personal data is collected, used, and disclosed by Omnicell, Inc. ("Omnicell," "we," or "us") in connection with your use of our website, located at, or other websites, applications, or services operated by Omnicell (collectively, the "Site"), which all link to this statement as of May 23, 2018.


By accepting Omnicell's Terms and Conditions, you are confirming that you have read and understand this policy including how and why we use your information. Omnicell is not responsible for the content or privacy policies or practices of third-party websites or applications.

Omnicell's Terms and Conditions require all users to be at least 18 years of age. You are responsible for any and all account activity conducted by individuals under the age of 18 on your account or on your behalf.

Privacy laws and regulations in certain countries, including the rights of governmental authorities to access your personal information, may differ from those in the country in which you reside or are located when using Omnicell's services. Omnicell will only transfer personal information to governmental entities when authorized by the laws of the countries in which such transfers of information occur.


Information You Provide To Us

We collect personal information you provide to us in the following instances:

  • If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
  • We also collect personal information at such other points on our Site and applications that expressly state that personal information is being collected.

Information Collected Via Technology

When you visit our sites, some information is automatically collected.

  • Log Files. We gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP") data, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information for purposes including analyzing trends, site administration, tracking users' movements around the Site and tailoring our services to our users' needs. Except as noted in this Policy, we do not link this automatically-collected data to personal information.
  • Cookies. Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to improve Omnicell's overall customer experience and tailor your customer experience to meet your special interests and needs.

Google Analytics

We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not link the information generated through the use of Google Analytics to your personal information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Omnicell is not responsible for the content or privacy policies or practices of Google Analytics or any other third-party websites or applications.


We use, collect, share, and otherwise process personal information collected through our Site for purposes described in this Policy or disclosed to you on our Site or in connection with our services.

We may use your information for purposes including:

  • operating and improving our Site, products, and services;
  • understanding you and your preferences in order to enhance your experience and enjoyment using our Site, products, and services;
  • responding to your comments and questions and providing customer service;
  • providing and delivering the products and services you request;
  • sending you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • communicating with you regarding new contests, promotions, rewards, upcoming events, and other news about products and services offered by Omnicell and our selected partners; and
  • linking or combining your information it with other personal information we obtain from third parties, without personally identifying you to such third parties in order to help understand your needs and provide you with better service.

We may create anonymized data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymized data to analyze request and usage patterns so that we may enhance the content of our products and services and improve Site navigation. Omnicell reserves the right to use anonymized data for any purpose and disclose anonymized data to third parties in our sole discretion.


Information We Share

We disclose your personal information as described below and as described elsewhere in this Policy, and additionally reserve the right to share your information when you have consented to the processing and have the ability to unilaterally revoke such consent at any time or have expressly made such information public or for the following purposes:

  • performance the contractual obligations in our Terms and Conditions and in order to provide the services to you;
  • serving our legitimate interests of those of third party vendors, consultants, and other service providers;
  • compliance with a legal obligation or judicial or administrative order or in the course of judicial or administrative proceedings;
  • protecting the rights and property of Omnicell and our agents, customers, and third parties including but not limited to the right to enforce our agreements, policies, and terms and conditions;
  • protecting the personal safety and property of Omnicell, its customers, or any other third party;
  • providing or improving our services and the safety and security of our services, websites, and applications including facilitating identification and authentication, targeted online and offline marketing, for general research and aggregate reporting, customization of website and application customer experiences;
  • enabling third parties to perform services on behalf of Omnicell including but not limited to payment processing, research, analytics, and security; and
  • facilitating the negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another entity acquires our company, business, or assets, that entity will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

Omnicell will at all times honor the rights to which you are entitled under the laws of the country, state, province, territory, or commonwealth in which you reside, or are located when using our services with regard to your information. Depending on your location, such rights may include: (i) data access and portability (including the right to obtain a copy of personal data you provide to Omnicell); (ii) data correction; (iii) data deletion; and (iv) withdrawal of consent for processing and sharing of data.

You may exercise the rights to which you are entitled under such applicable laws by contacting us at

Omnicell will not disclose your personal information to third parties without your express, revocable consent except as specified in this Policy.

A Note to Users Outside of the United States

If you are visiting the Site outside of the United State, please be advised that by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than, or otherwise differ from, the laws of the country in which you reside, or are located when using our services. By providing your data, you consent to such transfers.


Omnicell is committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Company uses reasonable efforts to protect your personal information, Company cannot guarantee its absolute security.


The United States, European Economic Area (EEA) member states, and other countries all have different laws. When your information is transferred from the country in which you reside or are located when using our services to another country, the laws that govern your personal information in the country to which your information is transferred may be different from those in the country in which you live.

In transferring personal information outside of the European Economic Area (EEA), Omnicell relies on Model Clauses adopted by the European Commission to provide safeguards for personal information transferred outside of the EEA. We use these Model Clauses when transferring personal information outside of Europe. You can request a copy of Omnicell's Model Clauses by emailing


Omnicell's handling of information subject to the Health Insurance Portability and Accountability Act (HIPAA) is governed by our HIPAA statement available on our website.


Omnicell is committed to protecting the security of your personal information. We use security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure, but cannot guarantee its absolute security.


Omnicell will retain your information only for the duration necessary pursuant to the purposes set out in this Policy.


You may opt out of receiving promotional emails from us by following the instructions in such promotional emails. If you opt out, we may still send you non-promotional emails, such as emails about our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing

Most web browsers are set to accept Cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our site.


This Policy is subject to revision. If we make any material changes to the way we use your personal information, we will notify you by sending an email to the last known email address provided by you to us and/or by posting notice of the changes on our Site. Any changes to this Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice to our Site. These changes will be effective immediately for new users of our Site. Please note that at all times you are responsible for updating your personal information, including your email address. In the event that the last email address that you provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Site or service, following the dispatch of notice to you, shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.


If you have any questions about this Policy, please contact us at