Customer Testimonials
We are proud of the positive customer relationships we have cultivated over the years. Here, our customers share how Omnicell technology has made a positive impact in their healthcare facilities. You will also find video clips throughout our website where you can hear direct feedback from customers who are using our products.
Pharmacy
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University of Tennessee Medical Center
“Implementation of SinglePointe automated patient-specific management software has improved patient safety by decreasing the medication error rate associated with the patient transfer process, improved operational efficiency for pharmacy, and provided for more consistent nursing practice.”
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Chambersburg Hospital
"Using Omnicell’s carousel and packager, one pharmacist and one technician can complete a cart-fill for more than 180 patients in 60 to 90 minutes. Prior to implementation, this process took the same two people 8 to 10 hours."
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Chambersburg Hospital
"If you look at how we worked before installation of the Omnicell WorkflowRx system, and how our system works today, the results are dramatic. From receiving to dispensing, the WorkflowRx solution is a capability that allows us to increase our control over medication inventory levels. Pharmacy operations were streamlined by 25% to 50% and efficiency based on user-defined IOR [Intelligent Order Routing] scheduled rules increased by 50% to 75%."
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Community Hospital of San Bernardino (CHW)
"The data analytics tools from Pandora greatly enhance our reporting tools on our Omnicell cabinets to help identify drug diversion and more efficiently meet compliance regulations. With Pandora we are able to identify diverters much quicker, hopefully before it becomes an issue of patient safety."
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Rapid City Regional Hospital
"Using OmniLinkRx as our order management hub has allowed us to provide 24/7 pharmacy services to all five hospitals. … It has greatly improved our ability to provide safe and effective patient care to all of our patients all of the time."
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Germantown Methodist Hospital
“Omnicell technology has allowed us to drive down discrepancies involving narcotics throughout the entire hospital. We’re able to monitor data…and know exactly where discrepancies occur to resolve them quickly.”
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Germantown Methodist Hospital
"The CSM technology allows me to feel much more comfortable that every single dose has been accounted for, whether it is returned, whether it is administered, whether it is wasted"
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Chambersburg Hospital
“Pharmacy operations were streamlined by 25% to 50% and efficiency based on user-defined IOR [Intelligent Order Routing] scheduled rules increased by 50% to 75%.”
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Le Bonheur Children’s Hospital
“Many times the dosage forms are not in the form we need. The WorkflowRx system, including the packager, helps us repack those items in a smaller dosage form that makes it easier and safer for our patient.”
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Nursing
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University of Tennessee Medical Center
"This software implementation has reduced the time that unit nurses spend on managing medications, which translates into increased staff efficiencies and improvements for both pharmacy and nursing."
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South Jersey Healthcare
"Anywhere RN unchains nurses from the cabinet and gives them more time to review medication orders prior to accessing medications. This flexible platform improves productivity by giving our nurses control over their own workflow."
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Guelph General Hospital
"For nurses, the time savings are huge. Rather than running to four or five different drug locations and making calls to pharmacy, they now have 95 to 98 percent of the medications they require in one spot."
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Brookdale University Hospital and Medical Center, Brooklyn, New York
"Savvy gives us an opportunity to help reduce medication errors and reduce the stress that can happen on a nursing unit. It can also enhance time savings for nurses walking up and down the hallways numerous times….This is truly a great product, and is really accepted by the nurses."
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South Jersey Healthcare
“The biometrics of the new G4 console and the fingerprint access is a godsend, because it’s just so much easier to get what you have to get and go take care of your patient, and be able to spend a little extra time with them.”
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University of Chicago Medical Center
“If a nurse needs one dose of morphine, she gets one dose only. So there’s no need to do a count to verify and there’s less potential for diversion. We’ll no longer need nurses to count controlled substances at the end of their shifts.”
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South Jersey Healthcare
"I think the community can feel they’re in safe hands with our nurses providing medication administration utilizing the Omnicell technology. It continues to drive our medication errors down, and our cost efficiencies continue to increase.”
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South Jersey Healthcare
“The beauty of the G4 platform is the size of its screen, the color of its screen, and the format—it directs the nurses and pharmacy staff to patient-specific information and patient safety issues.”
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University of Chicago Medical Center
“[SinglePointe] software dedicates a bin for a specific solution for a specific patient, so the nurse on the next shift just goes to the bin and knows it is there.”
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Perioperative
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Carolinas Medical Center NorthEast
"The staff absolutely loves the convenience of [the Anesthesia Workstation]!"
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Carolinas Medical Center NorthEast
"Once the [Joint Commission] inspectors discovered we were using the Omnicell Anesthesia Workstation to automate management of our narcotics – that was all they needed to see to be assured that our drugs were properly handled."
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University of Maryland Medical Center
"With an ADC in each suite, anesthesiologists and nurse anesthetists retrieve medications directly from the cabinet, avoiding the inconvenience and delay associated with requesting and retrieving medications from the OR pharmacy."
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South Jersey Healthcare
"The Anesthesia Workstation helps keep us in compliance without having to carry a bag around and worry about leaving it somewhere. In addition, syringes can be secured in the anesthesia work drawer rather than left on top of a standard supply cart."
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Erie County Medical Center
[Since implementing Anesthesia Workstations,] we've been able to bring charge capture rates up to 90 percent or greater for OR medications and supplies.”
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Baylor Regional Medical Center
"With Omnicell’s Anesthesia Workstation, you have every medication at the point of care. Just place the item under a scanner and you’re done. It’s really a scan and go solution.”
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Billings Clinic
“Our warehouse staff has it much easier now, and less time is wasted traveling to and from the ORs.”
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Billings Clinic
“We no longer have nurses spending time chasing inventory and manually marking up preference cards for charges, and other inefficiencies in our old process.”
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Supply Chain / Materials Management
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Patewood Memorial Hospital
"Without having to manually count inventory or key in charges, materials management staff at Patewood Memorial can now focus on picking and auditing cases, allowing the clinical staff to focus on their respective areas of expertise. The benefits from materials running smoother in the OR and improved efficiencies far outweigh the investment we made in both time and cost…I would ask to have [Omnicell] installed in any hospital I worked for."
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ROi/Sisters of Mercy
“Omnicell’s capability to utilize GS1 standards is a key component in improving our supply chain management process to reduce costs and improve care.”
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ROi/Sisters of Mercy
“Omnicell’s inventory management solutions help ensure that critical supplies are at the clinician’s fingertips when needed. The patient remains the focus of the provider, not missing inventory.”
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Greater Baltimore Medical Center
“Greater Baltimore Medical Center has been able to increase their charge capture by 45% over the last 4 years while aiming to achieve close to 97% compliance on Omnicell cabinets.”
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South Jersey Healthcare
"The interoperability we gain with Windows Embedded is a huge benefit. Having the ability to share data across multiple applications and devices gives us a complete view of the patient and what’s happening at any given time."
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University of Chicago Medical Center
“Another priority for UCMC is to have a single, integrated database—one go-to place to maintain all medication files more expediently and accurately…and the G4 platform provides this capability.”
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South Jersey Healthcare
"The Omnicell system can be maintained just like any other device on the network now that it’s on a Windows Embedded platform. So it’s easier to support from an IT perspective."
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Healthcare Executives
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Carolinas HealthCare System
"The conversion to Omnicell exceeded our expectations. It’s clear that Omnicell has done this many times before. They know what they are doing, and they do it exceptionally well. The level of professionalism, follow-through, communication, and thoroughness shown has been off the chart and for that I am thankful."
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Community Hospital of San Bernardino (CHW)
"The data analytics tools from Pandora greatly enhance our reporting tools on our Omnicell cabinets to help identify drug diversion and more efficiently meet compliance regulations. With Pandora we are able to identify diverters much quicker, hopefully before it becomes an issue of patient safety."
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Springhill Medical Center
“Omnicell’s advanced technology is unparalleled in the market. Omnicell’s interoperability, user-friendly interface and forward-thinking approach to medication management set them apart in our search.”
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Saint Francis Health System
“Omnicell solutions will allow us to improve our long-term budgeting and cost planning while our clinicians will be able to access industry-defining technology."
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Oroville Hospital
"Without the Pandora reporting system, it would be really difficult for us to track where the dollars are, so as an ROI, return on our investment, it’s been a tremendous tool. It’s worth its weight in gold.”
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