Customer Testimonials
We are proud of the positive customer relationships we have cultivated over the years. Here, our customers share how Omnicell technology has made a positive impact in their healthcare facilities. You will also find video clips throughout our website where you can hear direct feedback from customers who are using our products.
Pharmacy
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University of Tennessee Medical Center
"This software implementation has reduced the time that unit nurses spend on managing medications, which translates into increased staff efficiencies and improvements for both pharmacy and nursing."
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University of Tennessee Medical Center
“Implementation of SinglePointe automated patient-specific management software has improved patient safety by decreasing the medication error rate associated with the patient transfer process, improved operational efficiency for pharmacy, and provided for more consistent nursing practice.”
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St. Vincent Healthcare
"OmniLinkRx's digital orders are much easier to read than paper copies of physician orders. We can even zoom in to clarify a doctor's handwriting, resulting in fewer calls to the nursing unit or to the physician's office."
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Chambersburg Hospital
"Using Omnicell’s carousel and packager, one pharmacist and one technician can complete a cart-fill for more than 180 patients in 60 to 90 minutes. Prior to implementation, this process took the same two people 8 to 10 hours."
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Carolinas Medical Center NorthEast
"We felt that Omnicell had superior technology, but relationship was the number one reason we selected them. Omnicell made it clear that they were willing to work with us to find the solution that best fit our needs. They said they wanted to provide us with the best customer experience in healthcare and they delivered."
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Chambersburg Hospital
"If you look at how we worked before installation of the Omnicell WorkflowRx system, and how our system works today, the results are dramatic. From receiving to dispensing, the WorkflowRx solution is a capability that allows us to increase our control over medication inventory levels. Pharmacy operations were streamlined by 25% to 50% and efficiency based on user-defined IOR [Intelligent Order Routing] scheduled rules increased by 50% to 75%."
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Carolinas HealthCare System
"The conversion to Omnicell exceeded our expectations. It’s clear that Omnicell has done this many times before. They know what they are doing, and they do it exceptionally well. The level of professionalism, follow-through, communication, and thoroughness shown has been off the chart and for that I am thankful."
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Community Hospital of San Bernardino (CHW)
"The data analytics tools from Pandora greatly enhance our reporting tools on our Omnicell cabinets to help identify drug diversion and more efficiently meet compliance regulations. With Pandora we are able to identify diverters much quicker, hopefully before it becomes an issue of patient safety."
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CoxHealth
"Omnicell has been the most professional and patient organization to work with through this process, and we are pleased to partner with them as our solution provider for medication and supply automation. For us, this is more than just a new medication or supply cabinet—it is a key part of our patient safety system."
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Rapid City Regional Hospital
"Using OmniLinkRx as our order management hub has allowed us to provide 24/7 pharmacy services to all five hospitals. … It has greatly improved our ability to provide safe and effective patient care to all of our patients all of the time."
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Germantown Methodist Hospital
"The CSM technology allows me to feel much more comfortable that every single dose has been accounted for, whether it is returned, whether it is administered, whether it is wasted"
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University of Chicago Medical Center
“Omnicell has designed their products to maximize medication safety and workflow efficiency….We reviewed the feature and functionality benefits of the leading competitive solutions, and we believe the new Omnicell G4 platform is a very appealing technology.”
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Nursing
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University of Tennessee Medical Center
"This software implementation has reduced the time that unit nurses spend on managing medications, which translates into increased staff efficiencies and improvements for both pharmacy and nursing."
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University of Tennessee Medical Center
“Implementation of SinglePointe automated patient-specific management software has improved patient safety by decreasing the medication error rate associated with the patient transfer process, improved operational efficiency for pharmacy, and provided for more consistent nursing practice.”
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South Jersey Healthcare
"Anywhere RN unchains nurses from the cabinet and gives them more time to review medication orders prior to accessing medications. This flexible platform improves productivity by giving our nurses control over their own workflow."
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Guelph General Hospital
"For nurses, the time savings are huge. Rather than running to four or five different drug locations and making calls to pharmacy, they now have 95 to 98 percent of the medications they require in one spot."
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Brookdale University Hospital and Medical Center, Brooklyn, New York
"Savvy gives us an opportunity to help reduce medication errors and reduce the stress that can happen on a nursing unit. It can also enhance time savings for nurses walking up and down the hallways numerous times….This is truly a great product, and is really accepted by the nurses."
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South Jersey Healthcare
“The biometrics of the new G4 console and the fingerprint access is a godsend, because it’s just so much easier to get what you have to get and go take care of your patient, and be able to spend a little extra time with them.”
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South Jersey Healthcare
“The G4 platform was very easy to install, and it was quick to install— it took approximately 20 to 30 minutes of downtime per cabinet to swap out the brains, the CPU of the cabinet, to replace it. And we found virtually no training for our nursing staff.”
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University of Chicago Medical Center
“If a nurse needs one dose of morphine, she gets one dose only. So there’s no need to do a count to verify and there’s less potential for diversion. We’ll no longer need nurses to count controlled substances at the end of their shifts.”
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Perioperative
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Carolinas Medical Center NorthEast
"The staff absolutely loves the convenience of [the Anesthesia Workstation]!"
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Billings Clinic
"OptiFlex reduces inventory and overhead costs. The system also gives the OR nurses confidence that they’ll have the items they need when they need them…that’s crucial for patient safety."
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Carolinas Medical Center NorthEast
"Once the [Joint Commission] inspectors discovered we were using the Omnicell Anesthesia Workstation to automate management of our narcotics – that was all they needed to see to be assured that our drugs were properly handled."
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University of Maryland Medical Center
"With an ADC in each suite, anesthesiologists and nurse anesthetists retrieve medications directly from the cabinet, avoiding the inconvenience and delay associated with requesting and retrieving medications from the OR pharmacy."
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Patewood Memorial Hospital
"Without having to manually count inventory or key in charges, materials management staff at Patewood Memorial can now focus on picking and auditing cases, allowing the clinical staff to focus on their respective areas of expertise. The benefits from materials running smoother in the OR and improved efficiencies far outweigh the investment we made in both time and cost…I would ask to have [Omnicell] installed in any hospital I worked for."
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Erie County Medical Center
"There has been a clear benefit to the hospital's bottom line revenue.
Inventory and cost management are key elements to improving both quality of care and operational efficiency."
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South Jersey Healthcare
"The Anesthesia Workstation helps keep us in compliance without having to carry a bag around and worry about leaving it somewhere. In addition, syringes can be secured in the anesthesia work drawer rather than left on top of a standard supply cart."
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Supply Chain / Materials Management
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Billings Clinic
"OptiFlex reduces inventory and overhead costs. The system also gives the OR nurses confidence that they’ll have the items they need when they need them…that’s crucial for patient safety."
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Patewood Memorial Hospital
"Without having to manually count inventory or key in charges, materials management staff at Patewood Memorial can now focus on picking and auditing cases, allowing the clinical staff to focus on their respective areas of expertise. The benefits from materials running smoother in the OR and improved efficiencies far outweigh the investment we made in both time and cost…I would ask to have [Omnicell] installed in any hospital I worked for."
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South Jersey Healthcare
"The interoperability we gain with Windows Embedded is a huge benefit. Having the ability to share data across multiple applications and devices gives us a complete view of the patient and what’s happening at any given time."
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South Jersey Healthcare
"The Omnicell system can be maintained just like any other device on the network now that it’s on a Windows Embedded platform. So it’s easier to support from an IT perspective."
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Healthcare Executives
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Carolinas HealthCare System
"The conversion to Omnicell exceeded our expectations. It’s clear that Omnicell has done this many times before. They know what they are doing, and they do it exceptionally well. The level of professionalism, follow-through, communication, and thoroughness shown has been off the chart and for that I am thankful."
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Community Hospital of San Bernardino (CHW)
"The data analytics tools from Pandora greatly enhance our reporting tools on our Omnicell cabinets to help identify drug diversion and more efficiently meet compliance regulations. With Pandora we are able to identify diverters much quicker, hopefully before it becomes an issue of patient safety."
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